Poll: How Would You Rate Edison’s Wind Storm Response?
The electric company issued an apology, CPUC investigates. How would you rate Edison’s response following the widespread power outages?
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One week after a wind storm knocked out power to about 430,000 Edison customers, the power company issued an apology letter.
In the letter, Edison President Ron Litzinger blamed the delayed response on the “storm debris and the thousands upon thousands of trees and branches downed by the hurricane-strength winds.”
Thousands of customers were left without power for days, with Los Angeles County officials admonishing Edison for the delay. Edison’s efforts to relay power updates to customers were also sharply criticized.
The outcry was so strong, the California Public Utilities Commission (CPUC) announced yesterday that it would launch an investigation into the prolonged delay.
In Glendora, a quarter of the city’s roughly 50,000 residents were without power through most of the day Thursday. By Friday, most of the city had their power restored.
“Edison’s response to Glendora we thought was excellent,” said Glendora Police Chief Rob Castro.
Richard King
5:29 pm on Friday, December 9, 2011
Edison is responsible to get the lines up and running. They are not responsible to clear the fallen trees that caused the damage. The various cities or property owner effected have that responsibility to give Edison access to the lines. Case in point was the home owner in Pasadena who needed to clear a massive tree after Edison deactivated the power in the lines. Then Edison returned and made the repairs.
gsuburban
8:41 am on Sunday, December 11, 2011
Fallen trees that had power lines tangled within them were left alone by most of the cities because they waited for SCE to remove the power lines from them. SCE said they are waiting for the trees to be moved etc. Looks like the cities and SCE were in a position requiring more details on areas of fallen trees and power outages and weather or not BOTH needed to investigate the matter to see who needed to do what work first before the second job gets done.
Zane Thompson
9:29 am on Monday, December 12, 2011
Here in Glendora, we got our power back up and running that same day. So I would say we were very lucky, a lot luckier than those in Pasadena.